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Jewellery Care Guide

Keep Your Jewellery Looking Its Best

Fine jewellery is made to be worn and enjoyed. A little care keeps it shining for years to come. This guide covers everyday wear, safe cleaning and storage.


Everyday Care

  • Avoid chemicals such as perfume, hairspray, lotions and cleaning products. They can dull metal and affect settings.
  • Take your jewellery off before showering, swimming, exercising or sleeping.
  • Put jewellery on last and take it off first. Apply make-up and fragrance before you put it on.
  • Store each piece separately in a soft-lined box or pouch to prevent scratches.

The Real Gem tip: a gentle wipe with a soft, lint-free cloth after wearing removes oils and keeps the shine.


Cleaning at Home

Different materials need different care. Here's how to clean your jewellery safely.

Gold and platinum

  • Mix a few drops of mild washing-up liquid with warm water.
  • Soak for 10 to 15 minutes, then brush gently with a soft toothbrush.
  • Rinse well and pat dry with a lint-free cloth.

Diamonds

  • Diamonds attract oil easily. Soak in warm water with a few drops of mild, ammonia-free detergent.
  • Brush gently, then rinse under running water (with the plug in).
  • Dry carefully and polish with a microfibre cloth.

Coloured gemstones (sapphire, ruby, emerald and others)

  • Use lukewarm soapy water and a soft cloth.
  • Avoid ultrasonic cleaners: some gemstones, especially emeralds, can be damaged by vibration or heat.

For more on each stone, see our Gemstone Guide.


Storage and Travel

  • Keep fine jewellery somewhere dry, away from direct sunlight and humidity.
  • Use a jewellery box with separate compartments to prevent tangles and scratches.
  • Fasten chains and lay them flat to avoid knots.
  • When travelling, use a padded case or pouch.

Professional Servicing

Even the finest jewellery benefits from a check-up. We recommend having your pieces checked and cleaned once a year.

We can:

  • professionally clean and polish your jewellery
  • check claws and settings for wear
  • resize rings or adjust chains

Good to know: regular checks catch worn claws early, before a stone works loose.

Contact us for cleaning, a check-up or care advice.