Jewellery Care Guide
Keep Your Jewellery Looking Its Best
Fine jewellery is made to be worn and enjoyed. A little care keeps it shining for years to come. This guide covers everyday wear, safe cleaning and storage.
Everyday Care
- Avoid chemicals such as perfume, hairspray, lotions and cleaning products. They can dull metal and affect settings.
- Take your jewellery off before showering, swimming, exercising or sleeping.
- Put jewellery on last and take it off first. Apply make-up and fragrance before you put it on.
- Store each piece separately in a soft-lined box or pouch to prevent scratches.
The Real Gem tip: a gentle wipe with a soft, lint-free cloth after wearing removes oils and keeps the shine.
Cleaning at Home
Different materials need different care. Here's how to clean your jewellery safely.
Gold and platinum
- Mix a few drops of mild washing-up liquid with warm water.
- Soak for 10 to 15 minutes, then brush gently with a soft toothbrush.
- Rinse well and pat dry with a lint-free cloth.
Diamonds
- Diamonds attract oil easily. Soak in warm water with a few drops of mild, ammonia-free detergent.
- Brush gently, then rinse under running water (with the plug in).
- Dry carefully and polish with a microfibre cloth.
Coloured gemstones (sapphire, ruby, emerald and others)
- Use lukewarm soapy water and a soft cloth.
- Avoid ultrasonic cleaners: some gemstones, especially emeralds, can be damaged by vibration or heat.
For more on each stone, see our Gemstone Guide.
Storage and Travel
- Keep fine jewellery somewhere dry, away from direct sunlight and humidity.
- Use a jewellery box with separate compartments to prevent tangles and scratches.
- Fasten chains and lay them flat to avoid knots.
- When travelling, use a padded case or pouch.
Professional Servicing
Even the finest jewellery benefits from a check-up. We recommend having your pieces checked and cleaned once a year.
We can:
- professionally clean and polish your jewellery
- check claws and settings for wear
- resize rings or adjust chains
Good to know: regular checks catch worn claws early, before a stone works loose.
Contact us for cleaning, a check-up or care advice.



